INFO: Motel Assistance for Families: Family Intake Assessments and referrals to offsite shelter services. Holiday Assistance provided to families currently enrolled in Family Promise LV programs only.
Fees: No Fee | Eligibility: Families with minor age children. | How to apply: By Appointment

Languages: Spanish

MISSION: A Family Resource Center is a safe and friendly place to go for many different types of resources when families need help.
INFO: Please call to set up an appointment. M-F, hours vary. NortheastRenoOffice:775-337-9979 SunValleyOffice:775-674-4411 SparksOffice:775-353-5733 NorthValleysOffice:677-5437 Information and referrals for families with children; clothing; ESL; parenting classes (English and Spanish); TANF; Medicaid applications, case management, referral to community resources. Bernice Mathews Elementary School is the main office. Family Resource Centers (FRCs) are located throughout the State of Nevada and provide case management, information, and referrals for individuals and families in need of assistance in accessing services and programs that will strengthen and support the family. Family Resource Centers collaborate with other agencies, schools, faith-based organizations, and government agencies to assist families to obtain needed services. FRCs emphasize community-based, collaborative services that are culturally competent, accessible and flexible. For Financial and Energy Assistance: Please call to set up an appointment. M-F, hours vary. Information and referrals for families with children; clothing; ESL; parenting classes (English and Spanish); TANF; Medicaid applications, case management, referral to community resources.

INFO: Application Assistance/Case Management: Offers community service programs for individuals, families, and seniors.

Breastfeeding Support and Information: Provides breastfeeding support and information to nursing mothers.
Fees: No Fee | How to apply: Call for information

Grandparent Respite: Childcare payment reimbursement for grandparents/guardians age 55 or older in Northern Nevada raising their grandchild(ren) or other relative(s) under age 18 without support from the biological parents.
Fees: No Fee | Eligibility: Northern Nevada resident age 55 and older, raising a grandchild or other relative under age 18 without help from biological parents. Adopted or foster children are not eligible. No income limits. Temporary situations ok. | How to apply: Call or email for application.

Parenting Education: No cost evidence-based parent education programs for parents with infants, toddlers, young children, adolescents, and teens. Programming includes specialized training for co-parenting through divorce or separation, blended/step-families, grandparents as parents, and success in school. Individualized skill building for parents or soon-to-be parents. All programs are offered via private sessions and are scheduled at your convenience.
Fees: No Fee | Eligibility: Available free to everyone | How to apply: By Appointment, scheduled at your convenience. Appointments available outside our regular business hours.

WIC - Women, Infants, and Children: Nutrition education and supplemental food for moderately low income pregnant, postpartum, and breastfeeding women, infants, and children up to age 5.
Fees: No Fee | Eligibility: Based on household income or enrollment in Medicaid, SNAP, or TANF | How to apply: By Appointment

Languages: Spanish

INFO: Respite Services-Elko: Provides respite care for foster families, kids with special needs and their siblings. Also assists families who have kids that are medically complex.
Fees: No Fee | Eligibility: Foster families, special needs families and their siblings. | How to apply: Walk-in or by appointment. Call, email, or visit website for information.

Languages: Spanish
Also serves: Reno

INFO: Mental Health Therapy: Provides mental health therapy including but not limited to: evaluations, play therapy, anger management, motivational enhancement, brief strategic family therapy, and crisis invention.
Fees: Set Fees | How to apply: Walk-in or by appointment

Parenting Support Services: Parenting education, monitored visitations, parent coaching, peer support groups, co-parenting classes, and wraparound support.
Fees: Set Fees | How to apply: Walk-in or by appointment

Substance Use Disorder Treatment: Provides drug and alcohol evaluations, individual and group therapy, case management, and court approved DUI services. Service approved by BHCEN (Behavioral Health Certifications for Excellence in Nevada, previously known as SAPTA).
Fees: Set Fees | How to apply: Walk-in or by appointment

Languages: Spanish

INFO: Abbeys Crossing Confidential Shelter: Provides confidential shelter for women and children who are victims of domestic violence and/or sexual assault. Typical stay is ninety days. Assistance is provided to gain self-sufficiency: goal sessions, crisis intervention, transportation, job referrals, and other resources.
Fees: No Fee | How to apply: Call, email, or visit website for information

Domestic Violence/Sexual Assault Advocacy: Provides one-on-one services to victims of domestic violence and sexual assault. Includes: Crisis intervention, TPO and VOCA application assistance, court advocacy, loaner phones, emotional support, support groups, 24/7 crisis line, and resources and referrals.
Fees: No Fee | Eligibility: Victims of domestic violence and/or sexual assault. | How to apply: Walk-in or by appointment. Call, email, or visit website for information.

Family Resource Center: Provides parenting classes, co-parenting classes, emergency toiletries, holiday assistance, resources, and referrals. Diapers possibly available.
Fees: No Fee | Eligibility: Parenting classes/co-parenting classes children birth to 18. Douglas County residents. | How to apply: Walk-in or by appointment. Call, email, or visit website for information.

INFO: Statewide non-profit organization that offers assistance to families of children with disabilities or chronic health conditions and adults with disabilities or chronic health conditions. Family Ties provides referral services, emotional support, and assistance navigating public and private systems, including health system, insurance plans, and public assistance programs. inquire@familytiesnv.org

INFO: Family Engagement Classes: Teaches children important skills preparing them for success in school. Parents learn about parenting, nutrition, safety, and development milestones. Families are strengthened through improved relationships, connection to community resources, and involvement in child’s educational experience.
Fees: No Fee | Eligibility: Open to all families. Registration is required. | How to apply: Call for information

INFO: Family Resource Center and SNAP Outreach: Offers a family resource center and a SNAP outreach site.
Fees: No Fee | How to apply: By appointment. Call or email for information.

INFO: Golden Groceries: Provides supplemental groceries to individuals who are 60 and better. Provides lean proteins, whole grains and fresh produce. Golden Groceries have special hours and days for older adults in order to avoid long lines. To learn more about Golden Groceries or to find the best nutrition program for you, please call 702 765-4030 to talk to a Three Square advocate who will help connect you to food and other resources that are best for you.
Fees: No Fee | Eligibility: 60 and above | How to apply: Walk-in

Also serves: North Las Vegas

INFO: Mental Health Counseling and Supportive Services: Provides mental health counseling and supportive services. Individuals receiving counseling may receive supportive services such as case management, direct referrals, telehealth for mental healthcare, and teen mentorship program.
Fees: Set Fees | Eligibility: Counseling for ages 5 and older. | How to apply: By appointment, email or visit website for information

Languages: Spanish

INFO: Parent Resources and Support: Provides information on treatment resources for families with children diagnosed with autism, autism spectrum disorder (ASD), and related disorders. Provides support, encouragement, and guidance to parents and create an opportunity for them to benefit from contact with other parents with similar needs and concerns.
Fees: No Fee | Eligibility: Any individual diagnosed with autism or is suspected. | How to apply: Walk-in or by appointment. Call, email, or visit website for information.

Languages: Spanish

INFO: Lifeline Support for Affordable Communications: The Lifeline Support for Affordable Communications Program is an FCC benefit program that helps ensure that low-income households can afford connectivity services and the access they provide to jobs, healthcare, and educational resources. The benefit provides subscribers a discount on qualifying monthly telephone service, broadband internet service or bundled voice-broadband packages purchased from participating wireline or wireless providers. The benefit provides a discount of up to $9.25 per month on service for eligible households, up to $34.25 per month for households on qualifying Tribal lands, and under the Safe Connections Act (SCA) up to $9.25 on phone, internet, or bundled services for qualifying survivors of domestic violence, human trafficking and related crimes who are experiencing financial hardship are able to qualify and receive emergency Lifeline support for up to six months. *Visit website for full details. Only one Lifeline benefit is permitted per household, and is limited to one monthly service discount on either a wireline or a wireless service, but may not receive a discount on both services at the same time.
Eligibility: Based on household income or participant in government assistance program. Visit website for full eligibility details. *This is for a landline or internet service. | How to apply: Visit website for full details and for the link to apply, https://www.fcc.gov/lifeline-consumers. For questions regarding the application, or for a mailed application, contact Lifeline at 800-234-9473 or LifelineSupport@usac.org.

INFO: Lifeline Support for Affordable Communications: Regulates interstate and international communications by radio, television, wire, satellite and cable in all 50 states, the District of Columbia and U.S. Territories.

INFO: Substance Use Disorder and Mental Health Helpline: Provides services for individuals and family members facing mental and/or substance use disorders. Provides referrals to local treatment facilities, support groups and community-based organizations. Client can also order free publications and other information.
Fees: No Fee | Eligibility: Anyone needing information or resources on substance use disorder and mental illness. | How to apply: Call or visit website.

Languages: Spanish

INFO: Emergency Veterinary Care: Provides assistance with emergency veterinary care for pets owned by the homeless across the nation.
Fees: No Fee | Eligibility: Individuals affected by homelessness. | How to apply: Owner of the pet must first pre-register and be approved for an examination/treatment. Call and ask to speak to a case manager. Case manager will conduct an intake interview and give instructions on how to obtain eligibility verification. Once eligibility is verified, the case manager will explain the next steps. * Services may be declined due to eligibility criteria, no shows, program services, procedures, or funding limitations.

Feeding Pets of the Homeless: Providing pet food and supplies to pets of the homeless.
Fees: No Fee | Eligibility: Individuals affected by homelessness or low income. | How to apply: Visit website to find a pet food provider.

Languages: Spanish

INFO: Financial, credit and housing counseling; free services available

INFO: Therapy Services: Offers individual, family, and group therapy, PSR, and BST.
Fees: Sliding Scale | Eligibility: Medicaid FFS, Anthem Blue Cross Blue Shield (Medicaid), Silver Summit and Medicare. | How to apply: By appointment. Call, email, or visit website for information.

INFO: Quality education, health care, nutrition, and family support during the first five years is proven to help children develop the social, emotional and cognitive skills they need to succeed in grade school and in life. This is why Nevada offers a broad array of no-cost programs, services and resources for families with young children, no matter your household income level.

INFO: Food Pantry: Offers a drive thru food pantry for those in need every Thursday.
Fees: No Fee | Eligibility: Provide government issued ID | How to apply: Must register for assistance.

INFO: Food Pantry: Provides food pantry services to the community on Tuesdays includes canned goods and produce. May return every 4 weeks to receive food.
Fees: No Fee | Eligibility: No zip code requirements. Must bring photo ID. May return every 4 weeks to receive food. | How to apply: Walk-in

Golden Groceries: Provides supplemental groceries to individuals who are 60 and older. Provides lean proteins, whole grains and fresh produce. Golden Groceries have special hours and days for older adults in order to avoid long lines. To learn more about Golden Groceries or to find the best nutrition program for you, please call 702 765-4030 to talk to a Three Square advocate who will help connect you to food and other resources that are best for you.
Fees: No Fee | Eligibility: Seniors 60 and older. Must bring photo ID. | How to apply: Walk-in

Languages: Spanish
Also serves: Henderson, North Las Vegas

INFO: First Candle Grief Line: Provides 24/7 crisis counseling line for anyone who has lost a baby. Grief support for those who have suffered a loss due to Sudden Infant Death Syndrome and other sleep-related infant deaths and stillbirth.
Fees: No Fee | Eligibility: Open to all who have lost a baby | How to apply: Call for information

INFO: Storey County District Court: General jurisdiction over all legal disputes. Criminal, civil, family and juvenile matters are generally resolved through arbitration, mediation and bench or jury trials. Also hears appeals from justice court cases.
Eligibility: Residents of Storey County and Carson City. | How to apply: Walk-in or by appointment. Call for information.

INFO: In August the First Person Care Clinic in collaboration with other organizations held a Covid-19 free pop up clinic. They continue to provide FREE COVID services for the uninsured including: Rapid COVID Tests, COVID PCR Tests (Including Travelers), Moderna vaccine, and Johnson & Johnson vaccine.FPCC accepts the majority of all Health Insurance plans, including all Nevada Health/Medicaid plans, Medicare, and all major Private Insurances. If you want to know if your insurance is accepted, please call our clinic for more information.