INFO: Fall Prevention Program - FPP: Offers to assist low to moderate income homeowners with home repairs. Currently covering Washoe, Carson City, Churchill, Douglas, Lyon, and Storey Counties. | Safe and Healthy Home Repairs - SHHR: Offers to assist low to moderate income homeowners with safe and healthy home repairs and critical home repairs. Based on resources availability.
Fees: No Fee | Eligibility: State of Nevada HUD income guidelines. Based on resources availability. | How to apply: Call, email, or visit website for information

Languages: Spanish

INFO: Critical Home Repairs: Provides critical home repairs and safety modifications for qualified low-income homeowners (seniors 60+, disabled individuals considered disabled by the federal government, and Veterans). Repairs include: HVAC (air conditioning and heating); serious plumbing problems; water heater repair or replacement, and roof repairs. All work is done by licensed bonded contractors and repairs are based on availability of funding.
Fees: No Fee | Eligibility: Seniors 60 and older, persons with disabilities (considered disabled by the federal government), or veterans. Must be homeowners for at least one year and meet HUD low income guidelines. | How to apply: Call for information

Languages: Spanish
Also serves: Henderson

INFO: Hours: Monday-Friday 6:30-3:30. Healthcare for homeless adults and children. ***When the Community Health is closed, services can still be had by calling (775) 329-6300, or any of the primary numbers and choosing the option "On Call"***.

INFO: Mental Health Counseling: Assessments, individual, family, and group psychotherapy and counseling for children, youth, adults, and families who have problems with mental health, moods, behaviors, trauma, victimization, sexual assault and abuse, and/or in the legal system (child welfare, probation, parole).
Fees: Sliding Scale | Eligibility: Ages 3 and older | How to apply: By Appointment

Substance Use Disorder Counseling: Assessments (both court ordered and private), individual, family, and group counseling for juvenile and adults who have problems with substance use disorder, co-occurring disorders, and/or in the legal system (child welfare, probation, parole).
Fees: Sliding Scale | Eligibility: Ages 18 and older | How to apply: By Appointment

Languages: Polish, Spanish

INFO: Refuge for Women Las Vegas: Provides long-term care for women who have escaped human trafficking or sexual exploitation. Offers up to twelve months of safe housing with around the clock care. Staff is trained to help residents work through the program to reclaim their identities and reach their goals to overcome addictions, heal from trauma and develop life skills leading to a healthy, balanced living and financial independence.
Fees: No Fee | Eligibility: Background of work in the sex industry whether voluntarily or in-voluntarily. | How to apply: Visit Website

Also serves: Las Vegas, Henderson, North Las Vegas

INFO: Refuge for Women Las Vegas: Provides housing, resources, and trauma-based healing programs for the trafficked and sexually exploited. Please note that we do not provide immediate housing. You will find the advocate referral form to apply for our program on our website.

INFO: Bonneville Transit Center: Representatives are available to answer questions about routes and schedules, sell transit passes, and process applications for reduced fare photo ID cards.
How to apply: Walk-in

Languages: Spanish

INFO: Bonneville Transit Center: Regional entity that oversees public transportation, traffic management, roadway design and construction funding, and transportation planning for Southern Nevada.

Fixed Route Transportation: Buses offer fixed route transportation through the Las Vegas area and includes the deuce, double deck, and MAX rides. Press releases are sent out to inform the public for holiday schedules (visit website).
How to apply: Call for information

General Paratransit Program: Offers a shared-ride, door-to-door program available for those who are functionally unable to independently use the RTC’s fixed-route system either all of the time, temporarily or under certain circumstances. Paratransit ID card holders can ride any fixed route or express route free of charge.
Fees: Set Fees | Eligibility: Deemed eligible through an evaluation process which is based on one’s ability to use the fixed-route system. | How to apply: Call for information

OnDemand Connects: On-demand ride-share pilot expands connectivity for residents in West Henderson and the southwest valley. Picks up from doorstep (or a nearby location) and connects to transit stops and other popular destinations, such as medical facilities and grocery stores. A short walk to a customer’s pick-up location or final destination may be required. In addition to connecting to destinations within the OnDemand Zone, customers can also travel to locations outside of the OnDemand Zone by transferring to fixed-route transit at the edge of the service area. Schedule rides up to seven days in advance or get same-day service within 30 minutes. Seats up to 12 passengers per vehicle and runs from 4:00am to 1:45am daily. The vehicles are equipped with Wi-Fi, bike racks, and are ADA friendly to accommodate wheelchair passengers.
Fees: Set Fees | How to apply: Visit Website

Silver STAR: Loop routes on a schedule that runs one to two days a week in a limited area. Designed for seniors with stops at assisted living, senior centers, and various shopping locations. Accommodates two wheelchairs.
Eligibility: Designed for seniors but open to the entire community. | How to apply: Call for information

Languages: Spanish

INFO: Fixed Route and RAPID Transit: Fixed route transit service provided throughout the area. RAPID serves Virginia Street and is designed to be a faster transit service. Provides reduced fares for youth, seniors, and individuals with disabilities.
Fees: Varies | Eligibility: Open to everyone. Reduced fare is for youth 18 and under, seniors 65 and older, or individuals who have documented disability. | How to apply: Apply for reduced fare online.

RTC ACCESS of Washoe County ADA Paratransit: Paratransit service that provides door-to-door, pre-scheduled transportation for people who meet the eligibility criteria of the Americans with Disabilities Act (ADA) and have disabilities that prevent them from riding RTC RIDE fixed route transit independently.
Fees: Set Fees | Eligibility: Meet the eligibility criteria of the Americans with Disabilities Act (ADA) and have disabilities that prevent them from riding RTC RIDE fixed route transit independently. | How to apply: Apply online or request application by phone.

Regional Connector: Provides commuter bus service from Reno to Carson City and Carson City to Reno.
Fees: Varies | How to apply: Call or visit website for information.

Languages: Spanish

INFO: Fixed Route and RAPID Transit: RTC provides fixed-route transit service in Washoe County and paratransit service within the Americans with Disabilities Act (ADA) area. Also provides commuter service to Carson City via Regional Connector.

INFO: Rehabilitative Mental Health-Ely: Assists individuals to develop, enhance and/or retain skills, personal adjustment and/or independent living competencies in order to function as independently as possible.
Fees: Sliding Scale | Eligibility: *No one will be denied services based on their ability to pay | How to apply: Walk-in or by appointment. Call for information.

INFO: Rehabilitative Mental Health-Fallon: Assists individuals to develop, enhance and/or retain skills, personal adjustment and/or independent living competencies in order to function as independently as possible.
Fees: Sliding Scale | Eligibility: *No one will be denied services based on their ability to pay | How to apply: Walk-in or by appointment. Call for information.

INFO: Rehabilitative Mental Health-Yerington: Assists individuals to develop, enhance and/or retain skills, personal adjustment and/or independent living competencies in order to function as independently as possible.
Fees: Sliding Scale | Eligibility: *No one will be denied services based on their ability to pay | How to apply: Walk-in or by appointment. Call for information.

INFO: Hour: Monday-Friday 10:00am-3:00pm

INFO: Family-Subsidized-Using Low Income Housing Tax Credit LIHTC program, units set aside. Households must earn either less than 50% or 60% of the area median income. Rents capped at a maximum of 30% of the set-aside area median income.

INFO: On their Facebook they shared and participated in a suicide prevention week in which 2 other organizations West Hills Behavioral Health Hospital, and Mallory Behavioral Health Crisis Center provided individuals who are in need. They also recently provided some tips from a mental health professional for ways to cope with issues while navigating the pandemic. Also on their social media page they remind that they offer a free mental health assessment.

INFO: Message line - Medications, medical supplies; M-W-F. Mon, Wed, Fri 9:00am-4:00pm. Must leave voicemail. 24-hour answer line; provides limited financial assistance to needy cancer patients. Assistance is designed to help with living costs, i.e., rent, emergency food, insurance, transportation, etc.

INFO: Assists with vision exams and prescription drugs

MISSION: To provide fair, sustainable, quality housing in diverse neighborhoods throughout Reno, Sparks and Washoe County that offers a stable foundation for low-income families to pursue economic opportunities, become self-sufficient and improve their quality of life.
INFO: RHA currently owns and manages more than 750 units of Public Housing in eight different locations in Reno and Sparks under the Public Housing program. Through Neighborhood Stabilization Programs and other funding, the organization also owns more than 165 rental properties specifically targeted for low-income households.

Additionally, RHA and its subsidiary, Washoe Affordable Housing Corporation, owns, manages or contracts more than 1,400 below market rate rental properties in Washoe County.

MISSION: The Reno Initiative for Shelter and Equality, a 501(c)(3) nonprofit organization located in Reno, Nevada, is dedicated to fostering a profound sense of dignity and humility through equitable access to shelter, knowledge, and opportunities. Our primary mission is to empower individuals and build a more resilient community by leveraging shared resources and practicing mutual aid.
INFO: This facility is undergoing a change in management. OurPlace opened in June of 2021, OurPlace is the largest emergency housing provider for women and families in our community. In partnership with Washoe County HSA, they provide shelter and wrap around services for 136 women, 38 families, and their animal companions. The organization recently posted an update on the progress of the program they offer. For example, permanently housing 133 single adult women and 58 families as well as provide emergency shelter to 151 pets, 86 families, 626 women, and 142 children and much more.24/7 community organization providing support through mutual aid, volunteers, and client lead interventions. RISE is partnered with the county to run emergency housing facilities at Our Place in Sparks for women, seniors, and families with children.

MISSION: The Reno Initiative for Shelter and Equality, a 501(c)(3) nonprofit organization located in Reno, Nevada, is dedicated to fostering a profound sense of dignity and humility through equitable access to shelter, knowledge, and opportunities. Our primary mission is to empower individuals and build a more resilient community by leveraging shared resources and practicing mutual aid.
INFO: Community organization providing support through mutual aid, volunteers, and client lead interventions. RISE opperates emergency shelter and direct aid programs

INFO: City of Reno Police Services non-emergency number RPDVictimAdvocate7756574519

INFO: Senior/Disabled Not Subsidized

INFO: Pop Up Pantry: Emergency food on the last Saturday of each month.
Fees: No Fee | How to apply: Walk-in, email, visit website, or call for information.

Languages: Spanish

INFO: Recovery Services: Offers a Christian addiction and recovery program which is a faith-based residential program open to men and women. It is a 13 month, 4 phase intensive program focusing on changing thought patterns and behavior. Work therapy is involved. Clients receive no cost lodging, food, clothes, and necessities.
Fees: No Fee | Eligibility: Adults with addictive behaviors. | How to apply: By Appointment